Kontakt

🧸 FAQ

Are the figures original from Pop Mart?

Yes! All Labubu figures sold on our shop are 100% authentic and sourced directly from Pop Mart or verified distributors.

How long does shipping take?

We ship your order within 1–2 business days. Estimated delivery times:
🇩🇪 Germany: 2–4 days
🇪🇺 EU: 3–7 days
🌍 Worldwide: 5–12 days

Can I return my order?

Yes. You can return your item within14 daysof delivery, as long as it’s inoriginal, unopened condition. Just reach out via our contact form – we’ll take care of the rest.

How limited are the figures?

Most Labubu figures arehighly limitedand often available only once. Once they’re sold out, they’re usually gone for good – so don’t miss out!